Hawks Septic Service
| Bonne Terre 573-358-0077 Hillsboro 636-797-2900 Festus 636-931-7177 Ste. Genevieve 573-883-8177 St. Louis 800-350-0077 |
 |  |  |  |  |
FAQs
| Bonne Terre 573-358-0077 Hillsboro 636-797-2900 Festus 636-931-7177 Ste. Genevieve 573-883-8177 St. Louis 800-350-0077 |
| | | | |
Septic Service FAQ
How do I find my septic tank cover?
The best way to determine the location of
your septic tank cover is to stand along side
the closest pipe to the house, look away from
the house, and measure about four feet away
from the house.
How often does your septic need to be
pumped?
State regulations require home owners to
pump and/or have their septic tank serviced
EVERY TWO TO THREE years. It is also
important to take into consideration the
number of occupants living in the house and
the amount of water usage.
The best way to determine the location of
your septic tank cover is to stand along side
the closest pipe to the house, look away from
the house, and measure about four feet away
from the house.
How often does your septic need to be
pumped?
State regulations require home owners to
pump and/or have their septic tank serviced
EVERY TWO TO THREE years. It is also
important to take into consideration the
number of occupants living in the house and
the amount of water usage.
How do I know what type of septic system I have?
There are many different systems a person may have. The
system installed depends on the year the system in
installed and the type of soil the system is installed in. You
can generally tell from the visual appearance what type of
system you have. The mound system has an elevated
absorption mound above ground level with venting pipes
above ground. The drainfield consists of long underground
perforated pipes or tiles connected to the septic tank. A
drywell is a cylinder in the ground intended to receive
septic effluent such as the outlet from a septic tank.
Who digs up the septic cover?
The home owner is responsible for exposing the cover. The
homeowner should know the location of the cover whereas
the service technician would have to locate it. If the service
technician has to locate and dig the cover up it can be very
time consuming and will require a charge for the service.
Can I have the cover flush with the ground?
We offer risers to bring the cover closer to the ground.
How much does is cost to service a septic?
It varies depending location and type of system; please call
our office for a quote. (800-350-0077).
What type of toilet paper is the best for my septic?
The important factor is having a tissue that will breakdown
quickly. A one-ply toilet paper is best for the septic and is
less likely to clog your pipes. However, facial tissue
(Kleenex) and paper towels do NOT break down easily,
and should never be flushed down a toilet.
The septic alarm is going off, what does that mean?
That means that your septic tank is not draining properly
and you should call as soon as possible.
I got a letter in the mail from the county, what do I do
with it?
If you had your septic pumped through Hawks Septic
Service then please: right down the date on the card of
your service date, sign it and mail it to us with an
addressed and stamped envelope. We will complete the
remaining parts of the form and send them to the county
for you.
There are many different systems a person may have. The
system installed depends on the year the system in
installed and the type of soil the system is installed in. You
can generally tell from the visual appearance what type of
system you have. The mound system has an elevated
absorption mound above ground level with venting pipes
above ground. The drainfield consists of long underground
perforated pipes or tiles connected to the septic tank. A
drywell is a cylinder in the ground intended to receive
septic effluent such as the outlet from a septic tank.
Who digs up the septic cover?
The home owner is responsible for exposing the cover. The
homeowner should know the location of the cover whereas
the service technician would have to locate it. If the service
technician has to locate and dig the cover up it can be very
time consuming and will require a charge for the service.
Can I have the cover flush with the ground?
We offer risers to bring the cover closer to the ground.
How much does is cost to service a septic?
It varies depending location and type of system; please call
our office for a quote. (800-350-0077).
What type of toilet paper is the best for my septic?
The important factor is having a tissue that will breakdown
quickly. A one-ply toilet paper is best for the septic and is
less likely to clog your pipes. However, facial tissue
(Kleenex) and paper towels do NOT break down easily,
and should never be flushed down a toilet.
The septic alarm is going off, what does that mean?
That means that your septic tank is not draining properly
and you should call as soon as possible.
I got a letter in the mail from the county, what do I do
with it?
If you had your septic pumped through Hawks Septic
Service then please: right down the date on the card of
your service date, sign it and mail it to us with an
addressed and stamped envelope. We will complete the
remaining parts of the form and send them to the county
for you.